Privacy Policy

Our vacation rental homes are owned by Heavenly Holidays Spain S.L. or by Celestial Blue Holidays Portugal, Unipessoal LDA. Through their owners, both companies are linked to the R&D International Foundation established in Belgium. This privacy policy will explain how all entities in our organization (hereinafter referred to as 'Heavenly Blue Holidays' or 'HBH') use the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

Heavenly Blue Holidays collects the following data:

  • Personal identification information (Name, address, email address, phone number, etc.)

  • If you make a booking with Heavenly Blue Holidays: the apartment(s) in which you stay and during which period(s), any correspondence between you and HBH, payment information (though we do not store credit card details), number of people in your party and their names, passport or identity card numbers if these had to be provided to HBH, your review(s) of our properties

How do we collect your data?

You directly provide Heavenly Blue Holidays with most of the data we collect. We collect data and process data when you:

  • Register online to enquire about any of our products or services.

  • Book a vacation rental with HBH

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email

  • Connect with us through social media

  • Use or view our website via your browser's cookies.

Heavenly Blue Holidays may also receive your data indirectly from the following sources:

  • Mutual acquaintances who indicate you may be interested in our products or services

  • Publicly available email addresses

  • Social media platforms such as LinkedIn, Instagram, etc.

How will we use your data?

Heavenly Blue Holidays collects your data so that we can:

  • Process your information request

  • Process your reservation and manage your account

  • Email you with special offers and updates on our products and services

Heavenly Blue Holidays does not share your data unless legally required. 

When Heavenly Blue Holidays processes your information request or reservation, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Heavenly Blue Holidays securely stores your data on the cloud server of the R&D International Foundation. Your data is also stored through our website portal provider Webnode, our booking platform Holidu, and the websites where our properties are listed, such as Booking.com, Airbnb, VRBO, etc.

Heavenly Blue Holidays will keep your all your data for a period of ten years after the last interaction. Once this time period has expired, we will delete your data from the R&D International Foundation server.

Marketing

Heavenly Blue Holidays would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Heavenly Blue Holidays from contacting you for marketing purposes or giving your data to other members of the Heavenly Blue Holidays Group.

If you no longer wish to be contacted for marketing purposes, please send an email to info@rndinternationalbusinessschool.org. 

What are your data protection rights?

Heavenly Blue Holidays would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Heavenly Blue Holidays for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that Heavenly Blue Holidays correct any information you believe is inaccurate. You also have the right to request Heavenly Blue Holidays to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that Heavenly Blue Holidays erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that Heavenly Blue Holidays restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to Heavenly Blue Holidays' processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that Heavenly Blue Holidays transfer the data that we have collected to another organization, or directly to you, under certain conditions.

​If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +32 2 735 83 96

Or write to us: Heavenly Blue Holidays, Rolstraat 29, 1000 Brussels, Belgium

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Heavenly Blue Holidays uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Heavenly Blue Holidays uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. 

How to manage cookies

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Heavenly Blue Holidays website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Heavenly Blue Holidays keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 7 March 2025.

How to contact us

If you have any questions about Heavenly Blue Holidays' privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@rndinternationalbusinessschool.org

Call us at: +32 2 735 83 96

Or write to us: Heavenly Blue Holidays, Rolstraat 29, 1000 Brussels, Belgium

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Heavenly Blue Holidays has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office: https://www.gegevensbeschermingsautoriteit.be/burger/acties/contact